Terms & Conditions

Wallskin offers:

• Custom wallpapers
• Peel & stick wallpapers
• Textured wallpapers
• Commercial wallpapers
• Residential wallpapers
• Kids wallpapers; and
• Samples

Available materials, designs, specifications and product offerings may change from time to time.

Many Wallskin products are produced specifically according to customer requirements.

Customers are responsible for checking:

• Wall measurements
• Design selection
• Colours
• Scaling
• Text
• Artwork
• Layout; and
• Other customisation instructions

Wallskin does not independently verify customer measurements.

Customers may upload artwork, photographs, logos, room images and other material for customisation.

By uploading such material, you confirm that:

• You own the material or have the necessary rights and permissions
• Its use does not infringe another person's intellectual-property rights
• You have permission to use any identifiable person's photograph where required; and
• The material complies with applicable law

You must not upload material that is unlawful, fraudulent, pornographic, defamatory, harassing, malicious, infringing or otherwise prohibited.

Wallskin may reject or remove content that violates these Terms.

You grant Wallskin the limited rights necessary to store, process, modify, reproduce and print the material solely for fulfilling your order and providing related services.

Where applicable, Wallskin will provide a design proof before printing.

Customer approval is required before printing.

Customers may request design changes, including colour, scaling, text and other reasonable modifications.

There is no fixed number of revisions. Changes may continue until the customer is satisfied or decides not to proceed.

Once a customer approves the final proof, Wallskin may proceed to production.

Customers are responsible for providing accurate wall measurements. Wallskin does not independently verify measurements. If an error is identified before production begins, Wallskin may be able to make the required correction. Once production has started, changes caused by incorrect customer measurements may not be possible and may not qualify for a refund or replacement.

Current material pricing is:

• Belgian Non-Woven: ₹105 per sq. ft
• Polymeric Vinyl: ₹120 per sq. ft
• Textured Paper: ₹190 per sq. ft
• Canvas: ₹230 per sq. ft

The minimum order size is 1 ft × 1 ft. All prices shown on this website are inclusive of GST at 18% — the figure you see is the figure you pay. Your tax invoice itemises the taxable value and the GST separately, for business customers claiming input tax credit. Installation, where requested and available, is charged at ₹12 per sq. ft. Shipping is free for eligible orders above ₹2,999, subject to the applicable Shipping & Delivery Policy. Prices may change for future orders.

Full payment is required before printing. Wallskin currently accepts:

• Razorpay
• UPI; and
• Bank transfer

Wallskin does not store customers' full card details.

Colours displayed on electronic screens may differ slightly from printed colours because of differences in:

• Screen calibration
• Brightness and display settings
• Lighting
• Printing processes; and
• Wallpaper materials

Minor manufacturing, trimming or pattern-positioning variations may also occur.

Such variations do not automatically constitute a product defect.

Wallskin may provide installation where an installer is available in the customer's city or area.

Customers may also arrange installation independently or install the wallpaper themselves.

The installation surface should be:

• Smooth
• Clean
• Dry
• Free from loose material; and
• Properly prepared

Wallskin is not responsible for damage or installation problems caused by dampness, water seepage, uneven surfaces, unsuitable walls, poor preparation, improper installation or third-party installers.

Wallpapers should be maintained according to the applicable product instructions.

Depending on material, environment, installation and care, wallpapers may last approximately five years or more.

This is an expected service-life indication and is not a warranty or guarantee.

Standard production generally takes approximately 5 business days, with dispatch included within the production period.

Domestic shipments may be handled by Delhivery or Blue Dart. International delivery times vary depending on destination, courier and customs processing.

Further details are provided in the Shipping & Delivery Policy.

Orders may generally be cancelled within 1 business day, provided production has not begun.

After production begins, cancellation may not be possible.

Customised products are generally not returnable merely because the customer changes their mind, changes requirements or provides incorrect measurements.

Products that are defective, damaged or incorrectly supplied by Wallskin may qualify for replacement or refund in accordance with the Returns, Refunds & Cancellation Policy.

Wallskin retains ownership of its own:

• Wallpaper designs
• Website content
• Branding
• Logos
• Graphics
• Product imagery; and
• Other intellectual property

Customers may not copy, reproduce, distribute or commercially exploit Wallskin-owned designs without prior written permission.

Customer-uploaded material remains subject to the customer's ownership and rights, except for the limited permissions granted to Wallskin for order fulfilment.

You must not use the Website for:

• Fraud
• Illegal activities
• Hacking
• Malware
• Impersonation
• Harassment
• Copyright infringement
• Trademark infringement
• Unauthorised access; or
• Activities that interfere with the Website or harm Wallskin or other users

Customers must provide accurate information when creating an account.

Customers are responsible for maintaining the confidentiality of their login information.

Wallskin may suspend or terminate an account where reasonably necessary because of fraud, unlawful activity, misuse or violation of these Terms.

To the extent permitted by applicable law, Wallskin will not be responsible for losses arising from:

• Incorrect measurements provided by the customer
• Customer-approved artwork or specifications
• Improper installation
• Third-party installation
• Normal wear and tear
• Colour differences caused by screen/display settings
• Courier delays
• Customs delays; or
• Events outside Wallskin's reasonable control

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Wallskin will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including:

• Natural disasters
• Pandemics or public-health emergencies
• War or civil disturbance
• Government restrictions
• Cyberattacks or major technology failures
• Transport disruption
• Strikes
• Major power outages; or
• Other extraordinary circumstances beyond reasonable control

International customers may be subject to mandatory consumer, privacy, customs, import and other laws in their jurisdiction.

Nothing in these Terms is intended to deprive a consumer of mandatory protections that apply to them.

Where applicable, Wallskin will comply with relevant international legal requirements, including applicable GDPR requirements.

These Terms are primarily governed by the laws of India.

Subject to mandatory rights available to consumers under applicable law, courts located in Mumbai, Maharashtra, India shall have jurisdiction over disputes concerning Wallskin's services.

Wallskin may update these Terms from time to time.

The latest version will be published on the Website with the applicable effective date.

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Rules, we have appointed a Grievance Officer to receive and resolve complaints about our products, our service, the content of this website, or the way we handle your personal information.

• Grievance Officer: Varsha Khandelwal
• Designation: Grievance Officer & Proprietor
• Email: info@wallskindecore.com
• Phone: +91 91673 23355 (Mon–Sat, 10am–7pm IST)
• Address: C Wing, C-2202, Lakshachandi Heights, Gokuldham, Goregaon East, Mumbai, Maharashtra 400063, India

We will acknowledge every complaint within 48 hours of receipt and resolve it within 30 days. Please quote your order number where you have one.

Nothing here limits your right to approach the National Consumer Helpline, a consumer commission of competent jurisdiction, or — for complaints concerning your personal data — the Data Protection Board of India.

Wallskin Decore
Owned and operated by Varsha Khandelwal
C Wing, C-2202, Lakshachandi Heights, Gokuldham, Goregaon East, Mumbai, Maharashtra 400063, India

• Email: info@wallskindecore.com
• Phone: +91 91673 23355
• Website: www.wallskindecore.com
• GSTIN: 27AAJPN9994R2Z8